Business Administration
Why take the course?
Effective administration is vital to every successful business. This course offers a variety of practical skills and underpinning knowledge required by today's employers.
An NVQ (National Vocational Qualification) is a qualification that assesses a person's competence (that is the skills, knowledge and understanding that they have) in the work place. Our Information Advice and Guidance Team will help you to find a work placement that suits your needs, where you will have the chance to complete a range of administrative tasks and this is where your skills and knowledge will be assessed. Our Business Administration Trainer will support you in building your background knowledge of administrative, organisational and statutory procedures and policies including your rights and responsibilities at work.
KEY COMPONENTS
What does the course cover?
We offer the NVQ in Business Administration at levels 1 and 2 where the following subjects are covered:
- How to communicate effectively
- Accepting responsibility for your own work and its delivery
- Improving your own performance
- Effective team working
- Working effectively within your own organisation, supporting its purposes and values
- Applying employment rights and responsibilities
- Respecting diversity
- Protecting security and confidentiality
In addition
at level 1 you choose 2 units from the following options:
- Welcome visitors (reception duties)
- Handle incoming and outgoing mail
- Store and retrieve information (manual or electronic filing)
- Use IT to exchange information (using email or internet)
- Word processing (using Word to produce letters, memos and other business documents)
- Make and receive telephone calls
- Use office equipment (computer, printer, photocopier, franking machine, shredder, fax machine, binder)
- Ensure your own actions reduce risk to health and safety
Qualifications
OCR NVQ (Administration Level 1 and 2)
