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* 1. What is your job role?

Social worker

Broker

Transitions teacher

Key worker

Health professional

Other (please specify)

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* 2. Where are you based?

Wandsworth

Croydon

Lambeth

Merton

Richmond

Southwark

Sutton

Ealing

Bromley

Other (please specify)

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* 3. How many people have you referred to Share over the past 12 months? (whether or not they actually started at Share)

1-3

4-7

7-10

10+

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* 4. To what extent do you agree with these statements?

	N/A	Somewhat disagree	Strongly disagree	Neither agree nor disagree	Somewhat agree	Strongly agree
Share offers a good range of courses and activities	Share offers a good range of courses and activities N/A	Share offers a good range of courses and activities Somewhat disagree	Share offers a good range of courses and activities Strongly disagree	Share offers a good range of courses and activities Neither agree nor disagree	Share offers a good range of courses and activities Somewhat agree	Share offers a good range of courses and activities Strongly agree
Share delivers training and activities in a way that’s modern and relevant	Share delivers training and activities in a way that’s modern and relevant N/A	Share delivers training and activities in a way that’s modern and relevant Somewhat disagree	Share delivers training and activities in a way that’s modern and relevant Strongly disagree	Share delivers training and activities in a way that’s modern and relevant Neither agree nor disagree	Share delivers training and activities in a way that’s modern and relevant Somewhat agree	Share delivers training and activities in a way that’s modern and relevant Strongly agree
It’s important that Share’s courses are accredited and my clients can get qualifications	It’s important that Share’s courses are accredited and my clients can get qualifications N/A	It’s important that Share’s courses are accredited and my clients can get qualifications Somewhat disagree	It’s important that Share’s courses are accredited and my clients can get qualifications Strongly disagree	It’s important that Share’s courses are accredited and my clients can get qualifications Neither agree nor disagree	It’s important that Share’s courses are accredited and my clients can get qualifications Somewhat agree	It’s important that Share’s courses are accredited and my clients can get qualifications Strongly agree
Share staff have the skills needed to help my client develop	Share staff have the skills needed to help my client develop N/A	Share staff have the skills needed to help my client develop Somewhat disagree	Share staff have the skills needed to help my client develop Strongly disagree	Share staff have the skills needed to help my client develop Neither agree nor disagree	Share staff have the skills needed to help my client develop Somewhat agree	Share staff have the skills needed to help my client develop Strongly agree
Share staff listen to my client and me and offer a tailored, personalised service	Share staff listen to my client and me and offer a tailored, personalised service N/A	Share staff listen to my client and me and offer a tailored, personalised service Somewhat disagree	Share staff listen to my client and me and offer a tailored, personalised service Strongly disagree	Share staff listen to my client and me and offer a tailored, personalised service Neither agree nor disagree	Share staff listen to my client and me and offer a tailored, personalised service Somewhat agree	Share staff listen to my client and me and offer a tailored, personalised service Strongly agree
Share takes safeguarding seriously	Share takes safeguarding seriously N/A	Share takes safeguarding seriously Somewhat disagree	Share takes safeguarding seriously Strongly disagree	Share takes safeguarding seriously Neither agree nor disagree	Share takes safeguarding seriously Somewhat agree	Share takes safeguarding seriously Strongly agree
Share provides excellent practical and emotional support	Share provides excellent practical and emotional support N/A	Share provides excellent practical and emotional support Somewhat disagree	Share provides excellent practical and emotional support Strongly disagree	Share provides excellent practical and emotional support Neither agree nor disagree	Share provides excellent practical and emotional support Somewhat agree	Share provides excellent practical and emotional support Strongly agree
Share’s focus on healthy living is important for my clients’ wellbeing	Share’s focus on healthy living is important for my clients’ wellbeing N/A	Share’s focus on healthy living is important for my clients’ wellbeing Somewhat disagree	Share’s focus on healthy living is important for my clients’ wellbeing Strongly disagree	Share’s focus on healthy living is important for my clients’ wellbeing Neither agree nor disagree	Share’s focus on healthy living is important for my clients’ wellbeing Somewhat agree	Share’s focus on healthy living is important for my clients’ wellbeing Strongly agree
It’s important that Share offers a longer day than other providers (10-4)	It’s important that Share offers a longer day than other providers (10-4) N/A	It’s important that Share offers a longer day than other providers (10-4) Somewhat disagree	It’s important that Share offers a longer day than other providers (10-4) Strongly disagree	It’s important that Share offers a longer day than other providers (10-4) Neither agree nor disagree	It’s important that Share offers a longer day than other providers (10-4) Somewhat agree	It’s important that Share offers a longer day than other providers (10-4) Strongly agree
Share provides good value for money	Share provides good value for money N/A	Share provides good value for money Somewhat disagree	Share provides good value for money Strongly disagree	Share provides good value for money Neither agree nor disagree	Share provides good value for money Somewhat agree	Share provides good value for money Strongly agree
Share is quick to put things right if they make a mistake	Share is quick to put things right if they make a mistake N/A	Share is quick to put things right if they make a mistake Somewhat disagree	Share is quick to put things right if they make a mistake Strongly disagree	Share is quick to put things right if they make a mistake Neither agree nor disagree	Share is quick to put things right if they make a mistake Somewhat agree	Share is quick to put things right if they make a mistake Strongly agree
Share’s good at liaising with other agencies and working in joined up way	Share’s good at liaising with other agencies and working in joined up way N/A	Share’s good at liaising with other agencies and working in joined up way Somewhat disagree	Share’s good at liaising with other agencies and working in joined up way Strongly disagree	Share’s good at liaising with other agencies and working in joined up way Neither agree nor disagree	Share’s good at liaising with other agencies and working in joined up way Somewhat agree	Share’s good at liaising with other agencies and working in joined up way Strongly agree
Share makes a difference in my client’s life	Share makes a difference in my client’s life N/A	Share makes a difference in my client’s life Somewhat disagree	Share makes a difference in my client’s life Strongly disagree	Share makes a difference in my client’s life Neither agree nor disagree	Share makes a difference in my client’s life Somewhat agree	Share makes a difference in my client’s life Strongly agree
Share keeps me well informed about my clients activities and wellbeing	Share keeps me well informed about my clients activities and wellbeing N/A	Share keeps me well informed about my clients activities and wellbeing Somewhat disagree	Share keeps me well informed about my clients activities and wellbeing Strongly disagree	Share keeps me well informed about my clients activities and wellbeing Neither agree nor disagree	Share keeps me well informed about my clients activities and wellbeing Somewhat agree	Share keeps me well informed about my clients activities and wellbeing Strongly agree

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* 5. What would you like us to do differently or better?

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* 6. What do you most value about Share?

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* 7. How did you hear about Share?

Colleague

Manager

Local directory of services

Internet Search

Share newsletter

Other (please specify)

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* 8. Thank you for taking the time to fill in this questionnaire. If you’d like to be entered for a prize draw to win a hamper of goodies, please give us your name and contact details: