Digital Inclusion Manager

Job details
Your main base is at Share Community HQ, 64 Altenburg Gardens, Clapham Junction, SW11 1JL
Closing date: 
Tuesday, October 17, 2017 - 10:00
Interview date: 
£28,885 per annum, plus 3% pension contribution
Contract type: 
Fixed term
Working hours: 
Fixed term until March 2019. 35 hours per week, Monday - Friday, with occasional weekend and evening work. You’ll receive a 1 hour unpaid lunch break.
Reports to: 
Head of Training
Contact email address:
Contact telephone number: 
0207 801 9825

£28,885 per annum, plus 3% pension contribution

35 hours per week

Fixed term until March 2019. Extension of contract subject to funding. 

Closing date: 10am on 17th October 2017

The role

This post is responsible for driving and embedding the use of digital technology across the whole organisation. You'll champion and co-ordinate the use of adaptive and assistive technology, to help disabled adults to learn and communicate effectively, in a way that meets their needs. You'll manage our Immersive Learning Space, and deliver regular training to staff and students on new and exciting technology. As well as managing and teaching on the Digital Skills project, you'll also take a lead in developing creative and interactive content for Share's training projects.

About us

At Share, we're passionate about supporting disabled people to set their own goals for learning and life, and then helping them to achieve their aspirations. The majority of our students are people with learning disabilities and/or autism. We offer a range of training, employment, personal development, and leisure opportunities. We're in an exciting phase of our development as we continue to modernise our training programmes, and develop robust pathways into independent living and employment for people with learning disabilities and autism. Digital inclusion is central to our strategy, and we're determined that our students should have every opportunity to use technology to communicate, understand the world, develop skills, have fun, be creative, and live more independently.

Main Responsibilities

  • Using our digital strategy to drive and embed the use of digital technology across the whole organisation, and to provide regular reports for the management team around how we are meeting the objectives of our digital strategy.
  • To manage, oversee and develop content for our Immersive Learning Space (ILS). This includes training others in how to use it, helping staff to produce content and liaising with the provider and developers as required.
  • To champion and co-ordinate the use of tablets, adaptive and assistive technology, and other equipment across the organisation to help disabled adults to learn and communicate effectively, encouraging independence, in a way that meets individual needs.
  • Delivering regular training and provide on-going support to Share's students, staff and volunteers around how to use new and exciting technology, that will transform people's lives.
  • Taking a lead on developing creative, interactive, relevant and challenging content for the digital skills project, as well as other projects at Share.
  • To oversee the Digital Skills project and to deliver training in the project at least once a week, or in periods of staff leave. Ensuring that the digital skills project meets its targets in terms of student qualification achievement and progression – fulfilling relevant assessor responsibilities where required.
  • To line manage the Digital Skills Trainer – ensuring regular supervision, annual appraisals and coaching is provided.
  • To take overall responsibility for the management of our iPads, ensuring they are fit for purpose, stored securely, charged, and maintained on a day to day basis.
  • To support the ICT infrastructure at Share through providing onsite support for minor ICT issues.
  • To lead on Share's membership of the Ian Karten Network of technology centres, as well as other networks and forums. Attending events to raise Share's profile and promote the work that we do to external professionals.
  • To work as part of a team to ensure that students receive an all-round service that meets their needs. This includes working closely with the Head of Training and the Wellbeing Manager, and acting as back-up and relief supervisor to other projects, such as Independent Living, on occasion.
  • To attend and participate in regular meetings and internal and external events as required by the organisation.
  • To undertake any other tasks that may be reasonably required.

Person Specification

Essential skills and experience

  1. To have experience and knowledge about the potential of digital technology to transform disabled people's lives. You'll be able to demonstrate expertise in adaptive, assistive and augmentative communication technology
  2. To be a skilled and enthusiastic user of all types of technology - you'll need to be extremely confident in using PCs, tablets, mobile devices and a range of software programmes such as databases and Microsoft Office
  3. Experience of providing training to a range of people, such as your colleagues, and to learners with learning disabilities and autism
  4. Ability to think creatively and outside the box, to develop interactive, innovative and fun training resources that meet a wide range of needs, and take into account different learning styles
  5. Knowledge of current developments in digital technology and particularly in applications to enable disabled people's communication and inclusion
  6. Experience of line managing staff and overseeing projects, ensuring they meet deadlines and targets
  7. Excellent written English and numeracy skills, with the ability to produce reports to a high standard
  8. Strong organisational and administration skills, with ability to manage a busy workload with minimal supervision

Personal Qualities

  1. You'll be a creative and inquisitive person who is keen to learn, and able to pick up new ideas and see the potential that new technology could bring
  2. Excellent interpersonal skills and the ability to relate positively and in a non-discriminatory way to disabled people from a range of backgrounds and communities, motivating and empathising with them
  3. You'll be a driver for change, and you'll empower and inspire others in the use of technology
  4. You'll have personal qualities of flexibility and patience, with the ability to work in a way that is adaptable and focused on the needs of each individual learner
  5. You'll be a team player, and you'll solve problems creatively and manage demanding situations effectively
  6. You'll have a passion for supporting disabled people to live more independent and happy lives

Desirable experience and skills

  1. PTTLS / Level 3 Award in Education and Training and an Assessors qualification
  2. First Aid at Work certificate
  3. Experience of building and developing student portfolios, gathering evidence and submitting work for accreditation.

You can download a PDF of the Job Description and Person Specification here.

How to apply

Please complete our application form and equal opportunities form and email both to before the closing date of 10am on Tuesday 17th October. Interviews for this post will take place on Wednesday 25th October.

We will endeavour to acknowledge receipt of your application form by email; however only candidates selected for interview will be contacted.  You will be required to provide proof of qualifications and ID at the interview.

We welcome applications from everyone.  We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone.

This job is subject to two satisfactory references, evidence of qualifications, an enhanced Disclosure and Barring check and providing evidence of right to work in the UK.

If you have a disability and would like to discuss other ways of submitting your application, please call Leanne on 0207 801 9825.

We are very much looking forward to receiving your application.


Downloadable forms
Application form: 
Binary Data
Equal opportunities form: 
Binary Data