Enrolment and Family Liaison Coordinator

Job details
Location: 
Share HQ, Brixton 336, Share Garden and The Black Prince Trus
Closing date: 
Thursday, November 30, 2023 - 16:00
Salary: 
£30,106 plus 5% pension contribution
Contract type: 
Permanent
Working hours: 
35 hours per week, Monday – Friday, 9am to 5pm
Reports to: 
Head of Student Wellbeing and Impact
Contact email address: 
hradmin@sharecommunity.org.uk
Contact telephone number: 
0207 924 2949

Do you want to help engage potential students and see them through the enrolment process? We need an energetic person with excellent communication skills to join our Wellbeing team. You’ll be responsible for entire enrolment process from initial enquiry to starting on a programme. You’ll also be working with families to ensure that learning gained at Share is practiced at home.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen.

Main responsibilities

  • You’ll contact enquiries to provide information about Share’s services and to arrange show around visits across our different projects
  • You’ll build rapport with people’s support networks to ensure Share has all the relevant information needed to best support the student
  • You’ll liaise with the social services access team to apply for funding for the potential new student to join
  • You’ll help families to support their family member with a learning disability to take more responsibility and move towards greater independence and autonomy

Who we’re looking for

  • You’re an excellent communicator and can build rapport quickly with people from diverse backgrounds and at all levels inside and outside of the organisation
  • You have excellent administrative and ICT skills and have the ability to produce clear concise reports
  • You have an understanding of local authorities’ responsibilities and process with regard to care planning for disabled people
  • You’re a strong team-player and enjoy working alongside others
  • Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen

Click here for the full job description and person specification

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees.

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.

Full list of the benefits when working for Share.

How to apply

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience. 

Please send us your CV and a cover letter. In your letter, please tell us:

  1. What are the top three qualities that make you an excellent Enrolment and Family Liaison Coordinator?
  2. How do you build rapport with people’s support networks, including Social Workers, Parents and Carers, Support Staff and Case Coordinators?
  3. How would you go about managing a complex, varied and demanding workload?

Please also complete our equal opportunities form which can be downloaded on our website. Please return the three documents (CV, cover letter and equal opportunities form) to hradmin@sharecommunity.org.uk.

If you would like to have chat about the role or visit us prior to applying, please contact a member of the HR team at hradmin@sharecommunity.org.uk.  

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us on 020 7924 2949.

Read our privacy policy for job applicants. 

We look forward to receiving your application.

Downloadable forms
Equal opportunities form: