Student wellbeing


The welfare of our students is paramount. All our staff and volunteers are trained to recognise possible safeguarding concerns and act accordingly so that any issues are dealt with in an effective and supportive manner. Download our comprehensive safeguarding policy.

Complaints procedure

We want everyone at Share to have a positive and rewarding experience with us. We have a comprehensive complaints procedure in place just in case anything should go wrong. A version in Easy Read is given to all students when they join Share.

Pastoral care

We have a dedicated wellbeing team to provide pastoral support and manage each student’s journey through Share. We use a student star tool to measure progress and change. People are encouraged to make their own choices in a safe supportive environment. 

Autism accreditation

Share is accredited by the National Autistic Society (NAS), which runs the UK’s only autism-specific quality assurance programme to evaluate organisations providing services for autistic people.

Our autism-friendly measures include:
  • An accessible environment that reduces sensory triggers (e.g. lighting, sound, colours)
  • Clear signs and easy-to-understand language
  • Structure to our courses and day-to-day activities to provide clear routines
  • Relaxation spaces


All our tutors and volunteers are DBS checked and bring a wealth of experience and talent in their respective fields. Many are proficient in Makaton and all staff undergo regular learning disability and autism awareness training to better understand people's needs.